Slack Connect and Huddles are integral to OpenAI’s operating model for customer communications. The team has been piloting the app to engage with their customers directly across sales, service, and engineering teams. OpenAI leveraged the Slack platform’s range of SDKs, frameworks, and development tools to build the ChatGPT app for Slack, ensuring the app is secure and scalable from day one. It also has more than 70 integrated apps, and relies on Huddles as part of their daily work to connect with each other and with customers. As a longtime Slack customer, the team has sent more than 5 million messages and has more than 170 Slack Connect channels to connect directly with their customers. Noah Desai Weiss, Chief Product Officer, Slackįast facts: OpenAI chose Slack as its productivity platform to accelerate employee productivity, connect directly with customers, and support the hyper-growth of the business. We’re excited to partner with OpenAI to bring more generative AI powers directly into Slack to deliver productivity efficiencies for everyone. This will give customers new superpowers by helping them tap the collective knowledge of their organization’s channel archives. The ChatGPT app for Slack deeply integrates the power of OpenAI’s cutting edge large language models into Slack’s conversational interface. OpenAI has been a great Slack customer, and we’re even more excited for them to be an amazing Slack partner. 
Any data that the app has permission to access will not be used to train ChatGPT’s language model. This ensures customers have granular controls to safely manage third-party access of Slack data. The app was built on top of Slack’s trusted platform, and will be available alongside more than 2,600 other integrations in the app ecosystem.
Draft messages in seconds to communicate with customers and teams: with AI-powered writing assistance, users can spend less time crafting replies, status updates, and meeting notes - and more time putting the plan in action. 
Instantly find answers on any project or topic: with AI-powered research tools, users can learn and build expertise faster right from Slack - whether they’re researching best practices, prospecting a new account, and more.Get up to speed faster on channels or threads: AI-powered conversation summaries help users quickly catch up on what’s happening.
With the ChatGPT app for Slack, customers can: How Is Digital Transformation for Healthcare Evolving in 2023?
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